Utility
Utility
Utility Bill Auditing
Utility Budgeting
Utility Account Management
Bill Payment Services
Energy Procurement and contract management
Vendor Contract Management
Utility
Utility Bill Auditing
What Are Your Options for Utility Bill Management? The first option ERC offers is to change the mailing address of your utility bills to come directly to us prior to the bills being paid. We then audit the bills and forward them onto the client for payment. The second option we offer is for the client to send us the utility bills after payment has been made. Bills can be mailed, faxed, emailed, or dropped into an FTP site. The bill approvals are sent to you within 48 hours of receiving the invoice in house, however most invoices are processed within 24 hours.
The Process:
- Your accounts are assigned an account manager and a team of senior auditors that will manage the accounts and audit each bill.
- All utility bills are entered into our Energy Management Software that is always available to the client and offers hundreds of different reports.
- If any errors are found, we will work directly with the utility company to correct the issue and request a credit on your behalf.
- The ERC Account Manager monitors all your contracts and informs you of savings opportunities when contracts expire.
Utility Budgeting
ERC’s utility budgeting service combines expert insight with the experience necessary to develop energy and utility budgets that cut operational costs. ERC makes it simple for businesses to take advantage of a multitude of opportunities available in an ever-changing energy market. ERC’s energy budget development process leverages our client’s billing history and combines it with ERC’s knowledge of rate change history, market trends, and professional relationships with reputable utility services providers to capture savings. The result is a customized utility budget that accurately projects the usage and spend for each facility operated by their clients.
Utility Account Management
What Are Your Options for Utility Bill Management? The first option ERC offers is to change the mailing address of your utility bills to come directly to us prior to the bills being paid. We then audit the bills and forward them onto the client for payment. The second option we offer is for the client to send us the utility bills after payment has been made. Bills can be mailed, faxed, emailed, or dropped into an FTP site. The bill approvals are sent to you within 48 hours of receiving the invoice in house, however most invoices are processed within 24 hours.
The Process:
- Your accounts are assigned an account manager and a team of senior auditors that will manage the accounts and audit each bill.
- All utility bills are entered into our Energy Management Software that is always available to the client and offers hundreds of different reports.
- If any errors are found, we will work directly with the utility company to correct the issue and request a credit on your behalf.
- The ERC Account Manager monitors all your contracts and informs you of savings opportunities when contracts expire.
Bill Payment Services
ERC partners with the company to provide services for utility and telecom bill payments. The current process is not changed in a client’s AP, AR, accounting, or the impact of a cash management policy or timing. Transparency is provided to the function of the CFO, Treasury, and the account team. The bill payment services reduce costs, reduce risk, greatly improve all aspects of utility and telecom bill payments.
Energy Procurement and contract management
ERC will utilize a competitive bidding process for the client’s natural gas and electric commodity needs in deregulated markets to ensure that the client is receiving the most beneficial pricing available at the time of the bid. Upon award of supplier to service the account, ERC will implement the change and monitor the billings to guarantee the contracted price is being billed accurately. At the onset of the process, our Procurement Supervisor will discuss the risk tolerance of the client with the purpose of attaining the best product to accommodate the client’s budget. As an ongoing service to our clients, ERC takes a proactive approach by monitoring the current market trends and makes recommendations for continued savings prior to contract expiration.
Vendor Contract Management and Storage
ERC provides vendor contract storage and management. ERC stores any contract a company may have with a vendor with access to a client to view on-line their contract inventory. When a contract come close to expiration or renewal, notifications are sent to the client to acquire a new contract.